Role Overview
As Marathi Customer Support Executive you handle member support in Marathi, serving the Maharashtra operation and families who prefer that language. You will assist families through registration and the matching process in Marathi and will work closely with the Maharashtra field teams.
Salary
This is a full-time salaried position. Salary for this role is confirmed individually during the hiring process and is based on experience; no fixed figure is advertised at this stage.
Responsibilities
- Handle member queries in Marathi by phone, email and chat
- Guide families through registration and profile completion in Marathi
- Explain the introduction and matching process clearly in Marathi
- Log every interaction in the support tools and follow up on open cases
- Coordinate with the Maharashtra district teams where a case needs field action
- Escalate complex cases and follow up until they are resolved
Preferred Skills
Marathi language support
Customer communication
Ticketing and CRM tools
Problem solving
Documentation
Regional language support
Escalation handling
Digital record keeping
Candidate Profile
- Fluent spoken and written Marathi
- Working Hindi and working English
- Patience and a calm manner on the phone
- Comfortable with computers and ticketing tools
- Careful handling of member information
- Prior customer support experience
- A fourth language
- Familiarity with CRM or ticketing tools
Where We Recruit
Corishta is actively recruiting for this role from
15 cities across
4 states. Applicants from any of these locations are welcome.
Madhya Pradesh (4)
Maharashtra (4)
Uttar Pradesh (4)
Bihar (3)
Show all recruiting cities
Lucknow, Noida, Kanpur, Varanasi, Patna, Muzaffarpur, Gaya, Indore, Bhopal, Jabalpur, Gwalior, Mumbai, Pune, Nagpur, Nashik
Interested in this opportunity?
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