Role Overview
As Bhojpuri Customer Support Executive you handle member support in Bhojpuri, which serves a large part of the Bihar and Uttar Pradesh communities we work with. You will assist families through registration, profile completion and the introduction process in the language they speak at home, and you will log every interaction properly.
Salary
This is a full-time salaried position. Salary for this role is confirmed individually during the hiring process and is based on experience; no fixed figure is advertised at this stage.
Responsibilities
- Handle member queries in Bhojpuri by phone, email and chat
- Guide families through registration and profile completion in Bhojpuri
- Explain the introduction and matching process clearly in Bhojpuri
- Log every interaction in the support tools and follow up on open cases
- Escalate complex cases and follow up until they are resolved
- Collect recurring questions so the team can improve the guidance it gives
Preferred Skills
Bhojpuri language support
Customer communication
Ticketing and CRM tools
Problem solving
Documentation
Regional language support
Escalation handling
Digital record keeping
Candidate Profile
- Fluent spoken and written Bhojpuri
- Working Hindi, since a large part of the member base is bilingual
- Working English, sufficient to use the support tools and follow documentation
- Patience and a calm manner on the phone
- Careful handling of member information
- Prior customer support experience
- A third language
- Familiarity with CRM or ticketing tools
Where We Recruit
Corishta is actively recruiting for this role from
15 cities across
4 states. Applicants from any of these locations are welcome.
Madhya Pradesh (4)
Maharashtra (4)
Uttar Pradesh (4)
Bihar (3)
Show all recruiting cities
Lucknow, Noida, Kanpur, Varanasi, Patna, Muzaffarpur, Gaya, Indore, Bhopal, Jabalpur, Gwalior, Mumbai, Pune, Nagpur, Nashik
Interested in this opportunity?
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